shakirah eley

Developed strong customer relationships by investigating concerns and addressing needs, ensuring high satisfaction. Managed global shipment tracking, coordinated competitive bids, and reconciled billing accounts for timely and accurate transactions.

Communicated with clients to understand needs and explain product value, building trust and respect. Created budget reports, organized marketing events, and collaborated with various locations to fulfill customer requirements.

Managed the front desk, eliminating guest wait times and directing guests to vehicles while highlighting their rental experience. Met sales goals, increased store revenue, and motivated personnel through training and coaching.

Managed the front end of the store, ensuring minimal guest wait times and positive shopping experiences. Educated guests on benefits and digital tools for savings and purchases.

Mastered airspace and emergency procedures, prioritizing safety in air traffic control. Ran simulations, managed flight plans, and made critical decisions to ensure passenger and flight crew safety.

Assisted customers with sales and purchasing choices, providing high-level customer service. Generated sales by determining customer needs and developed a personal clientele.

Sold kitchen cutlery by providing detailed descriptions and traveling door-to-door to engage customer interest. Achieved significant sales within the first week while balancing work with school.

Managed registers, organized shelves, rearranged displays, and assisted customers in finding video games. Performed inventory checks and helped with store closing procedures.

Graduated with a Bachelor of Arts degree in Criminal Justice in May 2013. The program focused on the study of the criminal justice system.