Shaira Manzano

I’m a Communication graduate with strong skills in writing, digital content creation, public relations, and interpersonal communication. I bring a polished, people-focused approach to every interaction, backed by research, editing, and clear communication.

In customer service roles at Optum Global Solutions and VXI Global Solutions, I provided compassionate and efficient support, handled inquiries, scheduled appointments, verified information, and resolved concerns while maintaining confidentiality and professionalism. I also delivered technical support and account assistance, troubleshooting issues and providing clear solutions in fast-paced environments.

I’m organized, adaptable, and proficient in managing social media, research, and administrative tasks. I’m eager to contribute creativity and effective communication in a professional environment where attention to detail and strong service make an impact.