shaik haji
@shaikhaji
Dedicated professional with experience in process management and customer service.
What I'm looking for
I am a dedicated professional with a strong background in process management and customer service. With experience as a Senior Process Associate at INFINX and currently as a Senior Executive at Omega Healthcare, I have honed my skills in communication, leadership, and task completion under tight deadlines. My journey in the professional world has been marked by a commitment to excellence and a desire to contribute positively to my organization.
Throughout my career, I have demonstrated my ability to adapt and thrive in dynamic environments. My academic background, including a professional diploma in hotel management, has equipped me with a diverse skill set that I leverage in my current role. I am passionate about continuous learning and am eager to take on new challenges that will allow me to grow and help my company succeed.
Experience
Work history, roles, and key accomplishments
Sr. Executive
OMEGA HEALTHCARE
Dec 2023 - Present (1 year 6 months)
Currently working as a Senior Executive, focusing on advanced process management and team leadership. Responsible for training new employees and optimizing workflows.
Executive
ASCENT
Sep 2022 - Jul 2023 (10 months)
Served as an Executive, responsible for executing daily operations and supporting senior staff. Enhanced skills in process execution and customer interaction.
Sr. Process Associate
INFINX
Jan 2021 - Jul 2022 (1 year 6 months)
Worked as a Senior Process Associate, managing various processes and ensuring efficient workflow. Developed strong communication and interpersonal skills while collaborating with team members to achieve targets.
Education
Degrees, certifications, and relevant coursework
Lotus Lap Public School
Secondary School Certificate, Secondary Education
Completed SSC from Lotus Lap Public School.
Narayana Junior College
Intermediate, Higher Secondary Education
Completed Intermediate from Narayana Junior College.
Professional Diploma in Hotel Management
Diploma, Hotel Management
Completed a professional diploma in Hotel Management in Europe.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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