Randeep Singh
@randeepsingh2
Customer-focused management trainee with strong problem-solving and communication skills.
What I'm looking for
I am a customer-focused professional with experience in customer care, process operations, and trainee-level management roles. I bring strong problem-solving abilities and demonstrated critical thinking from roles in order-to-cash and customer service environments.
My work history includes positions as a Management Trainee, Customer Care Executive, and Process Associate, where I developed organization, time-management, and process coordination skills. I contributed to team success through collaboration and clear communication.
I hold a B.Com from the Institute of Management Education (2015) and secondary education completed in Hoshangabad and Ghaziabad. I am comfortable working in structured process-driven roles and supporting operational objectives.
I am motivated by opportunities to improve customer experience, streamline processes, and contribute to team goals; I bring a positive attitude, reliability, and a focus on continuous improvement.
Experience
Work history, roles, and key accomplishments
Executed Order to Cash processes, ensuring accurate transaction processing and timely issue resolution to support cash flow operations and reduce cycle time.
Management Trainee
Lancesoft India Pvt. Ltd
Dec 2022 - Present (3 years)
Supported operational and administrative functions as a management trainee, improving process coordination and contributing to team efficiency in client-facing initiatives.
Customer Care Executive
Teleperformance
Sep 2020 - Present (5 years 3 months)
Delivered customer support and resolved inquiries, maintaining service quality and improving customer satisfaction through clear communication and issue resolution.
Education
Degrees, certifications, and relevant coursework
Institute of Management Education
Bachelor of Commerce, Commerce
2015 -
Completed B.Com studies at the Institute of Management Education in 2015.
Samaritans English Medium Higher Secondary School
Higher Secondary Certificate (12th), Senior Secondary
2012 -
Completed higher secondary (12th) education at Samaritans English Medium Higher Secondary School in 2012.
Dr. Radhakrishnan Senior Secondary School
Secondary School Certificate (10th), Secondary Education
2010 -
Completed secondary (10th) education at Dr. Radhakrishnan Senior Secondary School in 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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