Shae Smith

Embedded with creative-services and publishing-operations teams; build and run five production AI/automation systems that replace manual creative-ops work at scale.

Owned the platform team's backlog and roadmap prioritization across 7 national restaurant brands, aligning engineering execution with business objectives. Led an API versioning strategy using Istio traffic routing and drove a POS-to-CMS content import/export automation.

Spearheaded product strategy and delivery for a healthcare practice-management platform. Introduced a Kanban operating model and owned end-to-end feature delivery including wearable integrations, patient dashboards, admin tooling, and SSO.

Led delivery of a new GraphQL API layer, improving performance by 20% with 100% on-time delivery. Managed scope, timelines, and cross-functional dependencies with engineering and QA.

Defined technical requirements aligned with business goals, establishing a data-driven decision framework. Led Agile sprint planning and delivery cadence, iterating on features to improve loan repayment metrics.

Founding engineer who built the platform from zero and carried it through to its 2023 acquisition. Owned the technical roadmap, managed a distributed team of 3 engineers, and led a multi-quarter platform migration and SOC 2 compliance initiative.

Built search features on a marketplace serving millions of educators using React, Elixir, and GraphQL, on a cross-functional Agile team.

Technical Lead for a team of 3 engineers building and maintaining core web services. Led a user-generated-content service end to end and maintained the core user-identity service.

Frontend developer role at Martha Stewart Living Omnimedia.

Led technical production for glaad.org (Drupal 7): custom modules, content architecture, frontend; ran marketing email and multimedia campaigns.

Data analyst role at Kaplan Test Prep and Admissions.

Consultant role at Condé Nast.

Bachelor of Arts in Computer Science from Smith College, completed in 2008.