Open to opportunities

Shadiamond Patterson

@shadiamondpatterson

Message

Customer-focused retail professional transitioning into chat support with strong communication skills.

Jamaica

Message

What I'm looking for

I seek a customer-focused role (e.g., chat support) in a collaborative, fast-paced company where I can use communication, problem-solving, and multitasking skills to improve client satisfaction and grow professionally.

I am an enthusiastic, detail-oriented customer service professional with hands-on retail experience handling cash transactions, merchandising, and assisting customers in a fast-paced store environment.

At LFA Country Store I maintained product displays, restocked inventory, and resolved customer inquiries while ensuring pricing accuracy and reliable point-of-sale handling.

I bring strong written and verbal communication, multitasking, and problem-solving skills, and I am seeking to apply these strengths in a Chat Support Agent role to drive excellent client satisfaction.

Experience

Work history, roles, and key accomplishments

Store Associate

LFA Country Store

Dec 2023 - Apr 2024 (4 months)

Handled cash transactions and checkout operations while assisting customers with inquiries and product selection; maintained merchandising, restocking, and pricing to improve store presentation and sales.