Abigail Dawkins

I am a dedicated and reliable professional with experience in customer service and cashier roles. My strong interpersonal and problem-solving skills enable me to deliver excellent service consistently. I thrive in fast-paced environments, maintaining a positive and helpful attitude while addressing customer needs.

In my recent role as a Brand Advocate at Sagility, I handled a high volume of inbound calls, providing prompt and professional assistance to customers. I resolved complaints effectively by identifying problems and offering appropriate solutions, all while maintaining accurate records of customer interactions. My commitment to meeting performance metrics, including call quality and customer satisfaction, has been a key part of my success.

As a cashier at 2Supa Feed, I processed sales transactions quickly and accurately, ensuring a friendly and professional customer engagement. I take pride in my ability to remain calm under pressure and work as part of a team to create a positive shopping experience for customers.