Shabaz Khan

I am a customer-centric and performance-driven professional with over 3 years of experience in banking and customer service roles. My journey has been marked by a commitment to delivering exceptional client experiences while achieving organizational goals. I have a proven track record in sales conversions, client relationship management, and conflict resolution, which has enabled me to consistently surpass sales targets by 15% to 20%.

In my role as a Senior Customer Service Executive at Conneqt Business Solutions Ltd, I delivered personalized service for account and technical queries, achieving upselling and cross-selling goals for financial products. My efforts were recognized when I was awarded the PAN India Top Sales Performer for my outstanding contributions. I am adept at resolving complex service escalations efficiently, ensuring customer satisfaction and loyalty.

My educational background includes a Bachelor of Commerce in Foreign Trade, and I am continuously seeking opportunities to enhance my skills and contribute to team success. I thrive in dynamic environments and am committed to continuous personal improvement, making me a valuable asset to any organization.