Sebastián Forero
@sforero
Results-driven professional with experience in digital operations, content optimization, marketing, and customer experience
What I'm looking for
Ambitious and versatile professional pursuing degrees in Industrial Design and Systems Engineering, with hands-on experience in digital operations, content management, customer success, and process optimization. Experienced in managing online platforms, coordinating cross-functional teams, and creating customer-centric solutions that improve performance and drive revenue growth. Passionate about technology, innovation, and continuous improvement, with a strong ability to learn quickly, adapt to new challenges, and contribute effectively in dynamic international environments
Experience
Work history, roles, and key accomplishments
Listing manager
Sunny Bridges Properties
Jan 2026 - Present (5 months)
Designed and optimized digital listings on Airbnb, Booking.com, VRBO, and direct booking platforms to improve customer engagement and conversions. Coordinated marketing and operational workflows, analyzed listing performance, and maintained brand-consistent content across platforms.
Supervised operational teams, maintained quality standards, and improved workflow
efficiency.
Front Desk Associate – Columbia, SC, USA
Delta hotels
Jul 2024 - Nov 2024 (4 months)
Managed customer interactions, resolved issues, and coordinated communication
between departments.
Customer Support Agent
Autoradios
Jan 2021 - Dec 2021 (11 months)
Provided technical support, managed CRM tools, and delivered customer-focused
solutions
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Javeriana
Industrial Design
Currently enrolled at Pontificia Universidad Javeriana studying Industrial Design.
Pontificia Universidad Javeriana
Systems Engineering
Currently enrolled at Pontificia Universidad Javeriana studying Systems Engineering.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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