Sofia Tejada
@sofiatejada
Psychology student skilled in customer service, digital content, and social media engagement.
ColombiaWhat I'm looking for
I am a psychology student with a strong service orientation, creativity, and a passion for digital environments and design. I have hands-on experience managing short-term rentals, e-commerce customer service, and creating engaging social media content while applying human-centered approaches to user support.
I bring proactive organization, attention to detail, and proven ability to manage reservations, guest support, and online community moderation. I am adaptable, comfortable in remote and multicultural settings, and eager to contribute my digital skills, content sensibility, and customer-focused mindset to a dynamic team.
Experience
Work history, roles, and key accomplishments
AIManaged reservations and coordinated logistics for national and international guests, supervised cleaning and maintenance, and delivered guest support to ensure high-quality customer experiences.
AIWelcomed and guided guests through check-in, provided orientation on accommodation use and services, and supported smooth guest experiences.
Customer Service
KompraLo Online
Nov 2023 - Present (1 year 11 months)
Provided personalized digital assistance via online platforms, handled inquiries, tracked orders, and managed after-sales support to maintain customer satisfaction.
Education
Degrees, certifications, and relevant coursework
UPUniversidad Católica de Pereira
Bachelor of Arts, Psychology
2025 -
Pursuing a Bachelor of Arts in Psychology with coursework focused on human-centered service, digital environments, and customer engagement.
EYEC New York
Intensive English Course, English Language
2023 - 2024
Completed an eight-month intensive English course focusing on speaking and writing to achieve B2 (Upper Intermediate) proficiency.
Colegio Humanista Alexandre Petion
High School Diploma, High School
Completed secondary education with a high school diploma in Armenia, Quindío.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
Interested in hiring Sofia?
You can contact Sofia and 90k+ other talented remote workers on Himalayas.
Message SofiaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
