Andrea Churio Paris

Developed and tested an AI-powered automation solution for social media comment moderation and customer engagement workflows. Applied AI-assisted development, automation, process design, testing, and troubleshooting to build and validate a real-world solution.

Led a remote Customer Service team of 6 members while managing high-volume customer interactions and digital community support for U.S. market campaigns. Trained and supported 5 team members and collaborated with Marketing, Media Buying, and Operations teams to optimize workflows.

Provided customer support for digital marketing training programs, managing inquiries and user follow-up through social media and digital platforms. Used Monday.com to organize and track operational processes.

Created, configured, and optimized Facebook Ads campaigns for e-commerce, conducting product research and competitor monitoring. Used Meta Ad Library and advertising intelligence tools to identify market opportunities and monitored campaign performance.

Co-founded a small business specializing in graphic design, corporate branding, and customized products. Managed customer service, sales, proposals, billing, orders, deliveries, and social media management.

Pursued Computer Engineering studies, which remain incomplete.

Completed high school education with a focus on science.