At Desjardins credit card, I accompanied members and clients with transactions and day-to-day credit card operations. I also shared information about credit card offers, entered data, and supported credit limit increases and enrollment.
At Hydro Quebec, I handled data entry and telephone support, assisted with enrollment and registration, and promoted services and energy programs.
At Jewish Hospital, I provided reception and phone support for patients and visitors, responded to inquiries, and updated records. At Aerotek (Reitmans), I assisted customers by phone and email with order inquiries and data entry.
My experience also includes enrollment and technical assistance for Philips Lifeline and insurance services at Teleperformance, as well as customer support and order entry at Pizza Pizza. I speak Haitian Creole, French, English, and Spanish, and have used Microsoft Word, PowerPoint, Outlook, Citrix, Adobe, and Gmail.
