Senait ISI
Open to opportunities

Senait I

@senaiti

Experienced enablement leader with a focus on training and coaching.

Canada

What I'm looking for

I seek a role that fosters growth, collaboration, and impactful leadership development.

I am a seasoned professional with over 15 years of experience in enablement, training, leadership, and program management across various sectors including SaaS, higher education, and hospitality. My expertise lies in designing and delivering engaging learning experiences that drive organizational success. I have a proven track record of leading end-to-end programs, from content ideation to delivery and evaluation, consistently achieving significant improvements in program effectiveness.

Throughout my career, I have utilized data analysis to identify performance gaps and implement strategic changes, resulting in a 25% increase in overall program effectiveness. My roles have included Senior Global Enablement Program Manager at PagerDuty, where I developed comprehensive learning strategies and saved the organization $500K through effective enablement solutions. I am passionate about coaching and leadership development, currently delivering executive coaching to professionals across industries, helping them navigate career transitions and achieve their goals.

Experience

Work history, roles, and key accomplishments

PT
Current

Executive Coach

Private Practice & University of Toronto

Oct 2023 - Present (1 year 7 months)

Deliver executive and career coaching to professionals across industries, supporting leadership development through structured coaching frameworks and ICF-aligned methodologies. Apply coaching models to help clients navigate change and achieve meaningful results.

PA

Senior Global Enablement Program Manager

PagerDuty

Oct 2021 - Feb 2023 (1 year 4 months)

Managed end-to-end enablement programs for Revenue teams, developing learning strategies and evaluating training effectiveness. Collaborated with cross-functional teams to align initiatives with organizational goals, saving the organization $500K through data-driven solutions.

JS

Manager of Customer Success & Enablement

Jonas Software

Jan 2020 - Oct 2021 (1 year 9 months)

Led a team of Customer Success Managers, improving performance by 20% through training and evaluations. Managed enablement programs and collaborated with stakeholders to align customer success initiatives with business objectives.

HC

Professor, Travel Services Management Diploma

Humber College

Sep 2017 - Jan 2020 (2 years 4 months)

Designed and delivered lectures on consultative sales and exceptional service. Provided one-on-one coaching to students and conducted assessments to enhance their performance.

Education

Degrees, certifications, and relevant coursework

University of Toronto logoUT

University of Toronto

Executive Coaching Certification, Coaching

2024 - 2025

Pursuing an Executive Coaching Certification, focusing on advanced coaching techniques and leadership development to enhance professional coaching practices.

Prosci logoPR

Prosci

Certified Change Practitioner, Change Management

2021 - 2022

Achieved certification as a Certified Change Practitioner, focusing on change management methodologies and practices to support organizational transitions.

Humber College logoHC

Humber College

Teaching Effectiveness Certificate, Education

2019 - 2019

Completed a Teaching Effectiveness Certificate, which provided training in effective teaching strategies and assessment methods for higher education.

Humber College logoHC

Humber College

Teaching Effectiveness Certificate, Education

2017 - 2019

Earned a Teaching Effectiveness Certificate, enhancing skills in educational delivery and instructional design, applicable in higher education settings.

University of Alberta logoUA

University of Alberta

Bachelor of Commerce, Commerce

2002 - 2006

Completed a Bachelor of Commerce program, focusing on business principles and practices, which provided a solid foundation for a career in various sectors including SaaS and hospitality.

Tech stack

Software and tools used professionally

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Senait I - Executive Coach - Private Practice & University of Toronto | Himalayas