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Kaitlyn Brady

@kaitlynbrady

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Highly accomplished Project & Program Manager with over a decade of experience in diverse industries

Canada

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Key Highlights:

Managed projects generating $1.3M in annual profit, with a focus on client onboarding and quality deliverables.
Led developing and implementing new online programs, reflecting current market trends and stakeholder input.
Provided operational leadership for Algonquin College Online, overseeing a transition to fully remote operations during the COVID-19 outbreak.
Developed and facilitated training programs to improve employee satisfaction and performance at Shopify Inc.
Generated successful RFPs and consulting proposals and coached strategic planning initiatives in healthcare settings.

Experience

Work history, roles, and key accomplishments

Project Manager

SweetRush Inc.

Jul 2021 - Jul 2024 (3 years)

Managed $2M of project revenue per year with an average margin of 60%. Projects generated $1.3M annually in profit. Owned client relationships, developed custom onboarding processes, and mentored other project managers.

Project Management Client Relationship Management Budget Tracking Change Management Risk Management Issue Tracking Virtual Team Management Time Zone Management Quality Assurance

Manager, Product, Marketing & Partnerships

Algonquin College of Applied Arts and Technology

Nov 2020 - Sep 2021 (10 months)

Provided leadership in planning, development, and monitoring of operational policies, procedures, and business processes to support quality online programming. Developed and implemented new programs/courses and learning services, and led the unit's annual marketing plan.

Leadership Operational Planning Business Process Development Marketing Strategy Program Development Adult Teaching Methodologies Digital Teaching Resources CRM Software Customization

Acting Manager, Operations and Analytics

Algonquin College of Applied Arts and Technology

Sep 2019 - Nov 2020 (1 year 2 months)

Provided leadership in planning, development, and monitoring of operational policies, procedures, and business processes to support quality online programming.

Leadership Operations Management Policy Development Business Process Improvement Online Programming Team Management Data Analysis Student Communications Remote Work Implementation

Program Manager

Shopify Inc.

Jan 2018 - Nov 2019 (1 year 10 months)

Developed and led organizational development initiatives to improve employee satisfaction and quality metrics.

Project Management Organizational Development Training Facilitation Quality Service Coaching Performance Management

Project Manager

Clarity Consultants

Aug 2015 - Jan 2018 (2 years 5 months)

Generated RFP’s and competitive consulting proposals for various eLearning projects from S&P 500 companies to start-ups. Coached strategic planning and leadership to healthcare departments. Showcased continuous improvement system based on Studer Evidence-Based LeadershipTM system for hospital leaders. Developed employee mentorship and succession planning.

Project Management RFP Generation Consulting Proposals Strategic Planning Leadership Coaching Continuous Improvement Studer Evidence Based Leadership Employee Mentorship Succession Planning

Learning and Development Specialist

Intelex Technologies

May 2014 - Jul 2015 (1 year 2 months)

Created and administered training programs companywide that were most influential in the Sales, Consulting, and Research & Development departments.

Training program development Corporate Training Employee Onboarding Product Training Leadership

Project Manager

George Brown College eLearning & Teaching Innovation

Nov 2012 - May 2014 (1 year 6 months)

Partnered with faculty and eLearning developers to design 16 unique continuing education and degree courses over one year. Enforced College’s compliance with legal, professional, and AODA standards regarding online interactions within the digital learning environment. Spearheaded the creation of two nursing continuing education programs, increasing student enrolment by at least 30% for each.