Managed projects generating $1.3M in annual profit, with a focus on client onboarding and quality deliverables.
Led developing and implementing new online programs, reflecting current market trends and stakeholder input.
Provided operational leadership for Algonquin College Online, overseeing a transition to fully remote operations during the COVID-19 outbreak.
Developed and facilitated training programs to improve employee satisfaction and performance at Shopify Inc.
Generated successful RFPs and consulting proposals and coached strategic planning initiatives in healthcare settings.
Experience
Work history, roles, and key accomplishments
SI
Project Manager
SweetRush Inc.
Jul 2021 - Jul 2024 (3 years)
Managed $2M of project revenue per year with an average margin of 60%. Projects generated $1.3M annually in profit. Owned client relationships, developed custom onboarding processes, and mentored other project managers.
Provided leadership in planning, development, and monitoring of operational policies, procedures, and business processes to support quality online programming. Developed and implemented new programs/courses and learning services, and led the unit's annual marketing plan.
Provided leadership in planning, development, and monitoring of operational policies, procedures, and business processes to support quality online programming.
Generated RFP’s and competitive consulting proposals for various eLearning projects from S&P 500 companies to start-ups. Coached strategic planning and leadership to healthcare departments. Showcased continuous improvement system based on Studer Evidence-Based LeadershipTM system for hospital leaders. Developed employee mentorship and succession planning.
George Brown College eLearning & Teaching Innovation
Nov 2012 - May 2014 (1 year 6 months)
Partnered with faculty and eLearning developers to design 16 unique continuing education and degree courses over one year. Enforced College’s compliance with legal, professional, and AODA standards regarding online interactions within the digital learning environment. Spearheaded the creation of two nursing continuing education programs, increasing student enrolment by at least 30% for each.
