Looking for a job

SELVAM MUDALIAR

@selvammudaliar

Message

Results-driven senior manager with expertise in operations and strategy.

India

Message

What I'm looking for

I am looking for a role that challenges my strategic thinking and allows for team leadership, with a focus on operational excellence and customer satisfaction.

I am a versatile professional with over 20 years of experience in strategic planning, operations, marketing, and administration across diverse industries. My career has been marked by a results-driven approach, where I have successfully executed product launches, managed corporate communication, and enhanced customer experience. I pride myself on building high-performing teams and driving business growth through data-driven marketing strategies.

Throughout my career, I have developed strong interpersonal and relationship management skills, enabling effective cross-functional collaboration. My core competencies include strategic planning and execution, customer relationship management, team leadership, and marketing campaign management. I am adept at navigating complex operational landscapes and have a proven track record in managing travel operations and client servicing.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

MisbaHolidays Pvt.Ltd.

Apr 2022 - Present (3 years 4 months)

Managed travel operations and led operational planning and client servicing. Responsible for handling vendor/supplier relationships and managing payments to supplier accounts while maintaining the MIS of clients.

Travel Management Client Servicing Vendor Management Payment Processing MIS

Freelance Strategic Consultant

Self-Employed

Sep 2015 - Mar 2022 (6 years 6 months)

Provided expert advice to clients on marketing strategy, business development, and branding initiatives. Developed and implemented tailored strategies to help businesses achieve their growth objectives.

Marketing Strategy Business Development Branding Strategic Planning Market Research

Partner & Head of Operations

MH43Consultancy&Services

May 2014 - Jun 2015 (1 year 1 month)

Led operational planning, client servicing, and brand strategy execution for the company. Oversaw key projects to ensure successful delivery and client satisfaction.

Client Servicing Brand Strategy Project Management Business Operations

Sr. Executive –Marketing& Corporate Communication

Citrus Check-Inns Ltd

Mar 2009 - Sep 2012 (3 years 6 months)

Managed BTL/ATL campaigns, brand engagement, and product marketing both offline and online. Handled strategic alliances and print media initiatives.

ATL Campaigns Product Marketing Strategic Alliances

Sr. Manager – Operations / Travel Consultant

Planet Vacations Pvt. Ltd

Dec 2007 - Feb 2009 (1 year 2 months)

Managed travel operations and co-led business development efforts for Cambay Family Holidays. Contributed to the growth of the travel division through strategic initiatives.

Business Development Client Relations Tour Management Sales Strategy Marketing

Sales Consultant

Seek Holidays (RGBC)

Nov 2005 - Dec 2007 (2 years 1 month)

Executed sales processes, provided customer care, and implemented alternative marketing initiatives. Focused on achieving sales targets and enhancing customer satisfaction.

Sales Customer Service Marketing Client Relations Sales Strategy Business Development

Sales Consultant

Prestige Holidays Pvt. Ltd

Nov 2002 - Oct 2005 (2 years 11 months)

Executed sales processes, provided customer care, and implemented alternative marketing initiatives. Focused on achieving sales targets and enhancing customer satisfaction.

Sales Customer Service Marketing Client Relations Sales Strategy Business Development

Sales Consultant

RobinsonImpex (I) Ltd

Nov 2001 - Aug 2002 (9 months)

Executed sales processes, provided customer care, and implemented alternative marketing initiatives. Focused on achieving sales targets and enhancing customer satisfaction.

Sales Customer Service Marketing Client Relations Sales Strategy Business Development

Proprietor

VinayakaEnterprises

Nov 1999 - Nov 2001 (2 years)

Undertook independent civil and interior design projects as a proprietor. Managed all aspects of project execution from conception to completion.

Interior Design Project Management Client Management Construction Design

Civil & Interior Works Proprietor

VinayakaEnterprises

Nov 1999 - Nov 2001 (2 years)

Undertook independent civil and interior design projects. Managed all aspects of project execution from conception to completion.

Interior Design Project Management Construction Management

Education

Degrees, certifications, and relevant coursework

NIIT Imperia

Advance Program, Digital Marketing

2011 - 2011

Completed an Advance Program in Digital Marketing, gaining expertise in strategic planning, brand management, and channel marketing. Developed skills in executing product launches, managing corporate communication, and enhancing customer experience.

Unknown University

B.E. Civil, Civil Engineering

1996 - 1999

Undertook a Bachelor of Engineering in Civil, completing three years of the program. Gained foundational knowledge in civil engineering principles and practices.