I’m looking for a remote role with fair pay, opportunities to build skills in communication and client management, and clear room for growth.
Open to opportunities
Selma Sampong
@selmasampong
Bilingual client relations coordinator who resolves issues fast and delivers consistently high customer satisfaction.
GhanaWhat I'm looking for
I am a motivated and detail-oriented individual with strong communication skills, seeking a remote role where I can support clients efficiently.
Experience
Work history, roles, and key accomplishments
Bilingual Client Relations Coordinator
Gokals Limited
Feb 2024 - Oct 2025 (1 year 8 months)
Provided multilingual support to international clients, addressing inquiries and resolving issues promptly.
GL
Bilingual Client Relations
Gokals Ani Limited
Feb 2024 - Oct 2025 (1 year 8 months)
Provided multilingual support to international clients, addressing inquiries and resolving issues promptly while maintaining a professional demeanor under pressure. Exceeded customer satisfaction targets through proactive problem-solving and ensured accurate client account information while recommending solutions to improve service efficiency.
GL
Bilingual Client Relations
Gokals Ani Limited
Sep 2022 - Dec 2022 (3 months)
Assisted customers with inquiries and managed front-desk transactions efficiently. Performed inventory management using digital systems to maintain accurate stock levels.
Education
Degrees, certifications, and relevant coursework
AS
Accra Girls’ Secondary School
General Arts, General Arts
2019 - 2024
Completed studies in General Arts at Accra Girls’ Secondary School from 2019 to 2024.
University of Ghana
Bachelor of Arts, Psychology and French
2016 - 2019
Earned a Bachelor of Arts in Psychology and French at the University of Ghana from 2016 to 2019.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
GhanaAuthorized to work in
Salary expectations
8k-12k USD
Job categories
Customer Experience RepresentativeCustomer CareCustomer Care ExecutiveCustomer Experience AssociateCustomer Marketing ManagerCustomer Care RepresentativeCustomer Experience SpecialistCustomer Onboarding ManagerCustomer OperationsCustomer Relationship ExecutiveCustomer Service AssociateCustomer Service AgentCustomer Service ManagerCustomer SupportClient RelationsFront Desk SupportInventory ManagementClient Relations RepresentativeClient Relations AssociateClient Services CoordinatorClient Care CoordinatorClient CoordinatorClient Relationship SpecialistClient Support Coordinator
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