Open to opportunities

Sean Moore

@seanmoore

Message

Tech-savvy customer support and frontend developer focused on reliable results.

Nigeria

Message

What I'm looking for

I seek remote roles (Europe/EMEA) where I can combine customer support, technical troubleshooting, and frontend work, within collaborative, fast-paced teams.

I am a results-driven, tech-savvy professional with hands-on experience across customer service, technical support, sales assistance, media communication, and frontend web development.

I have delivered first-line IT support in educational settings, produced live sports reporting under tight deadlines, and today build responsive frontend applications using HTML, CSS, JavaScript, and modern frameworks.

My work emphasizes clear communication, attention to detail, and customer-first problem solving — from troubleshooting hardware and software issues to managing high-volume customer inquiries and improving platform performance.

I hold a B.Sc. in Computer Science and I am comfortable with CRM and ticketing systems, remote collaboration tools, RESTful API integration, and optimizing user experiences to drive satisfaction and repeat engagement.

Experience

Work history, roles, and key accomplishments

Current

Frontend Developer

Current

Homepadi

Jan 2025 - Present (1 year 1 month)

Developed and maintained responsive web applications, implemented pixel-perfect UI from mockups, integrated RESTful APIs, and optimized performance to improve platform stability.

HTML CSS JavaScript Frontend Frameworks Responsive Design RESTful APIs Performance Optimization

Current

Customer Support Agent

Current

Magic Rags Cleaning Services

Jan 2023 - Present (3 years 1 month)

Managed high-volume customer inquiries across phone, email and chat, coordinated scheduling and logistics, handled escalations, and increased repeat bookings through proactive follow-ups.

Customer Support CRM Scheduling Escalations Communication Data Entry Upselling

Media Reporter (Sports)

109 FM Radio

Nov 2022 - Jan 2023 (2 months)

Produced accurate sports reports and live commentary under tight deadlines, increasing audience engagement through clear communication and researched analysis.

Research Interviewing Content Production Time Management

Assistant IT Instructor

Graceland Schools

Sep 2022 - Dec 2022 (3 months)

Delivered first-line technical support and IT instruction, resolving hardware and software issues to reduce downtime and improve user efficiency across computer labs.

Technical Support Troubleshooting IT Operations User Training Customer Service

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka

Bachelor of Science, Computer Science

Completed a Bachelor of Science in Computer Science with coursework in data structures, programming fundamentals, web technologies, and systems analysis.