Bimbo O
@bimboo
I resolve customer issues and build responsive websites with clear, patient communication.
NigeriaWhat I'm looking for
At AB Microfinance Bank Nigeria, I handled account inquiries, transaction issues, service requests, and complaints while advising clients on suitable banking products. I also educated customers on digital banking platforms and self-service tools.
I'm experienced in providing accurate, courteous support in fast-paced environments, processing daily financial transactions in line with banking policies and internal controls. My work is grounded in active listening, clear communication, and helping people resolve problems efficiently.
As a freelance front-end developer, I build and maintain responsive websites using HTML5, CSS3, JavaScript, and React.js. I communicate directly with clients, translate technical concepts into plain language, troubleshoot front-end issues, and support projects through delivery and after-support.
I've also supported staff, students, visitors, and A-Level learners through front-desk administration and educational consulting. I'm calm under pressure, detail-oriented, and motivated by helping people navigate systems and find practical solutions.
Experience
Work history, roles, and key accomplishments
Freelance Front-End Developer
Self-employed
Jan 2023 - Present (3 years 7 months)
Communicated directly with clients to gather requirements, provide project updates, and explain technical concepts in plain language. Built and maintained responsive websites, troubleshooting and resolving front-end issues to ensure a smooth user experience.
Customer Service Officer / Cashier
AB Microfinance Bank Nigeria
Jan 2019 - Dec 2022 (3 years 11 months)
Interfaced directly with customers daily, addressing account inquiries, transaction issues, and service requests promptly and professionally. Provided clear advice and guidance to clients on suitable banking products and services based on their needs.
Front Desk Officer, VC's Office (NYSC)
Osun State University
Jan 2013 - Dec 2014 (1 year 11 months)
Served as first point of contact for staff, students, and visitors, handling inquiries and directing them appropriately. Managed administrative communications, scheduling, and document handling with accuracy and confidentiality.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Science, Energy Economics
Pursued an MSc in Energy Studies with a focus on Energy Economics.
Obafemi Awolowo University
Bachelor of Science, Economics
Grade: Second Class Division
Earned a Bachelor of Science in Economics with Second Class Division.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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