Scott McCluskey

Leading global people training and development for 8000+ employees, including AI training rollout, leadership development initiatives, early-career programs, and governing training request and budget approval processes.

Led the EMEA Graduate Programme for 15 Analyst Developers and Analyst Testers, designed capability development initiatives, and supported productivity uplift in the India delivery centre.

Managed a team of Communication Experts and Specialists, responsible for Europe's Internal Communications strategy, and served as Communications Manager for the Prague office.

Executed the Performance Management cycle for 5000+ employees, developed talent agendas, led the transformation of Talent Management processes to Workday, and managed a mentorship program for 1000+ mentors and mentees.

Responsible for B2B projects and L2 support queries, CRM administration, and project management using Agile methodology.

Led operations and continuous improvement of the B2B eCommerce platform and Customer Experience solutions, implemented process automation, and delivered knowledge transfer projects.

Discussed client objectives to derive solutions through MediaSpark's services in branding, media, advertising, design, and development, including organic and paid social media and new business development.

Handled media planning, cost negotiation and buying, campaign analysis and reporting, Google Ads and Analytics, and programmatic advertising.

Managed CMS, automated email marketing campaigns, and LinkedIn advertising.

Conducted social influencer outreach, Facebook advertising, and social media management.

Grade: 2:1

Bachelor of Science (Honours) with a 2:1 classification from the University of the West of Scotland, completed between 2010 and 2014.

Certified Salesforce Administrator, demonstrating proficiency in Salesforce administration.

Training in Paid Search, covering key concepts and practices.

Training in General Data Protection Regulation, focusing on compliance and data protection.

Training in Email Marketing, covering strategies and best practices.