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@scholasticanwokolo
Entry-level customer service professional focused on delivering excellent customer experiences.
I am an entry-level customer service professional with a B.Sc in Marketing from the University of Nigeria, Nsukka (2021-2025), passionate about helping customers and improving service experiences.
I have front-desk experience at Eby's Boutique where I greeted customers, managed orders, recorded sales, booked appointments, and followed up to ensure satisfaction.
I completed a social media marketing internship at InAmigos Foundation where I created awareness, developed content calendars, and engaged audiences across platforms.
I am organized, calm under pressure, a quick learner, and skilled in phone/WhatsApp/email communication, complaint handling, data entry, Microsoft Office, and teamwork—eager to contribute to a growing company.
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Work history, roles, and key accomplishments
InAmigos Foundation
Aug 2025 - Sep 2025 (1 month)
Created awareness and engaged audiences by developing content calendars, captions, and posting schedules aligned with brand identity during an internship.
Eby's Boutique
Jan 2019 - Dec 2020 (1 year 11 months)
Greeted customers and managed order packing and delivery schedules, recorded sales and appointments, and conducted follow-ups to ensure customer satisfaction.
Degrees, certifications, and relevant coursework
Bachelor of Science, Marketing
2021 - 2025
Pursued a Bachelor of Science in Marketing at the University of Nigeria, Nsukka from 2021 to 2025.
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