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Maryanne Arinze

@maryannearinze

Customer support specialist focused on email and social media customer care.

Nigeria
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What I'm looking for

I'm seeking an entry-level customer support role where I can apply email and social messaging skills, grow CRM expertise, and contribute to a collaborative team focused on excellent customer experience.

I support customer communication via email and social media, helping small businesses and school groups respond to inquiries, organize basic information, and follow up on tasks. I have volunteered in multiple customer service roles where I handled inquiries, ensured order satisfaction, and maintained organized records.

I am learning CRM processes and online tools (basic Zendesk and Zoho knowledge) and hold certifications in customer record keeping, occupational soft skills, and social media customer handling. I bring strong email management, social messaging, data entry, and collaboration skills to entry-level customer support roles.

Experience

Work history, roles, and key accomplishments

QS

Customer Support Volunteer

Queen Scents

Jan 2024 - Dec 2025 (1 year 11 months)

Responded to customer emails, Instagram messages and Facebook DMs, provided product information and tracked follow-ups to ensure order satisfaction.

Education

Degrees, certifications, and relevant coursework

University of Nigeria, Nsukka logoUN

University of Nigeria, Nsukka

Bachelor of Arts, History and International Studies

2023 -

Pursuing a Bachelor of Arts in History and International Studies with coursework related to communication and administrative skills.

Tech stack

Software and tools used professionally

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Maryanne Arinze - School Volunteer - University of Nigeria, Nsukka | Himalayas