Maryanne Arinze
@maryannearinze
Customer support specialist focused on email and social media customer care.
What I'm looking for
I support customer communication via email and social media, helping small businesses and school groups respond to inquiries, organize basic information, and follow up on tasks. I have volunteered in multiple customer service roles where I handled inquiries, ensured order satisfaction, and maintained organized records.
I am learning CRM processes and online tools (basic Zendesk and Zoho knowledge) and hold certifications in customer record keeping, occupational soft skills, and social media customer handling. I bring strong email management, social messaging, data entry, and collaboration skills to entry-level customer support roles.
Experience
Work history, roles, and key accomplishments
School Volunteer
University of Nigeria, Nsukka
Jan 2025 - Dec 2025 (11 months)
Assisted with event coordination and answered questions from students and visitors to support campus events and operations.
Customer Support Volunteer
Queen Scents
Jan 2024 - Dec 2025 (1 year 11 months)
Responded to customer emails, Instagram messages and Facebook DMs, provided product information and tracked follow-ups to ensure order satisfaction.
Customer Service Volunteer
Licknsweet Catering Service
Jan 2023 - Dec 2023 (11 months)
Handled customer inquiries, provided basic information, maintained simple records and organized messages to support administrative needs.
Education
Degrees, certifications, and relevant coursework
University of Nigeria, Nsukka
Bachelor of Arts, History and International Studies
2023 -
Pursuing a Bachelor of Arts in History and International Studies with coursework related to communication and administrative skills.
Availability
Location
Authorized to work in
Job categories
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