Himalayas logo
SS
Open to opportunities

Savitha Sathiamourty

@savithasathiamourty

I am an E-commerce process executive skilled in competitive analysis and QA.

India
Message

What I'm looking for

I seek a challenging e-commerce operations role where I can apply competitive analysis, QA, training, and process-improvement skills to drive quality and timely delivery within a collaborative team.

I am an E-commerce Process Executive with experience delivering competitive analysis and QA support for global e-retail clients at scale. I focus on accuracy, timely delivery and process clarity to meet SLA expectations.

I have set up and maintained competitor databases, authored QA guidelines, documented process flows, and trained new streams. I have led root-cause investigations, assumed senior workloads when needed, and provided coaching and feedback to help teams meet metrics.

Earlier, I worked as a Customer Relationship Manager handling accounts, staffing, production and quality control, and focused on external quality and client satisfaction. I seek roles where I can apply my operational, QA and training strengths to improve e-commerce processes.

Experience

Work history, roles, and key accomplishments

Lumina Datamatics logoLD

Process Executive

Lumina Datamatics

Nov 2021 - Oct 2024 (2 years 11 months)

Performed competitive analysis for global e-retail clients and maintained competitor databases daily, set QA guidelines and led QC processes to meet SLAs and improve data quality. Documented process flows, trained new hires, and conducted root cause analysis to resolve issues.

Education

Degrees, certifications, and relevant coursework

BP

Bharathidasan Govt. College for Women, Puducherry

Bachelor of Arts, French

2015 - 2018

Grade: 70%

Completed a Bachelor of Arts in French with 70% from Bharathidasan Govt. College for Women, Puducherry (2015–2018).

NP

New Modern Vidhayamanthir Hr. Sec. School, Pondicherry

Higher Secondary Certificate, Higher Secondary Certificate

Grade: 61%

Completed Higher Secondary Certificate (HSC) with 61% from New Modern Vidhayamanthir Hr. Sec. School, Pondicherry in 2012.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Savitha Sathiamourty - Process Executive - Lumina Datamatics | Himalayas