Ritwik Chatterjee
@ritwikchatterjee
Process-focused operations professional skilled in automation, reporting, and process improvement.
What I'm looking for
I am a proactive Process Executive with over three years of experience at Cognizant, specializing in process optimization, compliance, and operational reporting. I leverage VBA/Macros and Looker Studio to automate workflows and deliver accurate, actionable reports.
I have led digital projects such as interactive Google Sites to centralize documentation, supported onboarding through knowledge transfer, and contributed to organizational events by designing presentations and short videos. My strengths include root-cause analysis, quality assurance, and cross-functional collaboration to improve day-to-day operations.
I seek to bring business acumen, mentoring experience, and a continuous-improvement mindset to a role where I can further scale process efficiencies, drive data-driven decisions, and support team performance.
Experience
Work history, roles, and key accomplishments
Delivered process execution and operational support, leading process optimization and compliance activities that improved workflow efficiency and maintained high quality standards. Developed reporting and automation solutions (VBA, Looker Studio) and mentored new hires to accelerate onboarding.
Retail Operations Intern
Spencers Retail
Jun 2020 - Aug 2020 (2 months)
Supported store operations through inventory audits and daily sales analysis, producing Excel-based performance reports and resolving customer queries to improve store accuracy and customer experience.
Education
Degrees, certifications, and relevant coursework
Techno India College of Technology
Bachelor of Business Administration, Business Administration
Completed a Bachelor of Business Administration at Techno India College of Technology with coursework focused on business administration principles and practical operational skills.
Taki Government High School
High School Diploma, Secondary Education
Completed secondary schooling at Taki Government High School emphasizing foundational academic subjects through to higher secondary level.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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