Savanna Brock
@savannabrock
Customer service expert dedicated to exceeding sales targets.
What I'm looking for
As a customer service specialist, I pride myself on my ability to connect with people and meet their needs effectively. My experience at Senture honed my skills in resolving customer inquiries and maintaining accurate account data, ensuring a high level of satisfaction. I am committed to promoting new products and achieving sales targets, which has been a significant aspect of my career.
Currently, I serve as a Substitute Teacher with the Bell County School System, where I manage classrooms and support student learning. This role has enhanced my ability to interact with diverse groups and maintain a structured environment. My dedication to education and customer service drives me to create positive experiences for everyone I encounter.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Bell County School System
Apr 2022 - Present (3 years 1 month)
Managed classroom activities and maintained educational standards in the absence of the regular teacher. Engaged with students of diverse backgrounds and documented academic progress through grading and assessments.
Customer Service Representative
Senture
Aug 2021 - Mar 2022 (7 months)
Provided exceptional customer service by addressing inquiries and resolving issues efficiently. Maintained accurate customer account data through manual and digital updates, ensuring a high level of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Southeast Kentucky Community and Technical College
Associate of Science and Associate of Art, General Studies
2019 - 2021
Pursued an Associate of Science and Associate of Art, gaining foundational knowledge in various subjects.
Bell County High School
High School Diploma, General Education
2013 - 2017
Completed high school education and obtained a General High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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