Saniya Hardy
@saniyahardy
Dedicated substitute teacher with strong communication and customer service skills.
What I'm looking for
As a passionate educator and customer service professional, I leverage my communication skills and empathetic approach to exceed expectations in every role I undertake. Currently, I am working as a Substitute Teacher at Edustaff, where I manage classrooms, prepare instructional materials, and support students in various settings. My goal is to create a positive learning environment that fosters student engagement and success.
Previously, I gained valuable experience at Federal Express as a Package Handler, where I honed my organizational skills by efficiently loading and sorting packages. My role at High Velocity Sports allowed me to interact directly with customers, addressing inquiries and resolving complaints while ensuring a smooth operation during peak hours. I take pride in my ability to build strong client relationships and contribute to a positive customer experience.
Experience
Work history, roles, and key accomplishments
Substitute Teacher
Edustaff
Sep 2023 - Present (1 year 9 months)
Maintained classroom discipline, followed lesson plans, and set clear expectations for students. Provided instructional support by preparing materials, leading activities, and assisting students in various settings.
Package Handler
Federal Express
Mar 2023 - Jun 2023 (3 months)
Responsible for efficiently loading, unloading, and sorting packages within a fast-paced warehouse environment. Prepared packages for timely delivery using scanners, printers, and appropriate packing materials.
Associate
High Velocity Sports
Dec 2021 - Mar 2023 (1 year 3 months)
Greeted customers warmly, provided menu information, and accurately processed orders using POS systems. Addressed customer inquiries and resolved complaints professionally, ensuring a positive experience. Prepared and served food/beverages while supervising children during camp activities, leading engaging and educational programs.
Education
Degrees, certifications, and relevant coursework
University of Michigan-Dearborn
Unknown, Unknown
Currently pursuing studies at the University of Michigan-Dearborn.
Wayne County Community College
Associate of Science, General Studies
Completed an Associate of Science degree.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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