Angelique Jones

With over a decade of experience in customer service, I have honed my skills in managing and delivering exceptional service in fast-paced environments. My journey has been marked by a commitment to exceeding customer expectations through effective communication, problem-solving, and team leadership. I pride myself on being a highly motivated and quality-driven professional, recognized for my ability to adapt and respond to the evolving needs of customers.

Throughout my career, I have successfully led teams and trained new employees, ensuring that we consistently meet and surpass service goals. My experience spans various roles, including my recent position as a Substitute Teacher, where I empowered students and adapted to diverse learning styles. In my previous role at Prosper Remote, I assisted customers with loan applications and payment arrangements, handling a high volume of calls while maintaining professionalism and thoroughness in resolving inquiries.