satyam raj

I'm a Business Operations & Client Onboarding Specialist with 3+ years of experience supporting business operations, customer onboarding, compliance, and cross-functional collaboration. I enjoy building efficient processes, solving operational challenges, and delivering a seamless customer experience.

In my current role, I manage end-to-end client onboarding for domestic and international customers, coordinate with Sales, Legal, and Delivery teams, prepare proposals, ensure SLA compliance, and streamline operational workflows. Previously, at Paytm, I worked in KYC and banking operations, verifying merchant onboarding documents, conducting customer due diligence (CDD), identifying fraudulent applications, and maintaining 98%+ accuracy while meeting compliance standards.

My core strengths include Business Operations, Customer Success, Client Onboarding, Process Improvement, Compliance, Stakeholder Management, CRM Operations, and cross-functional project coordination. I'm proficient with Salesforce CRM, Advanced Excel (Pivot Tables, VLOOKUP), Google Workspace, and AI productivity tools.

I'm passionate about working with fast-growing SaaS, fintech, and technology companies where I can improve operational efficiency, enhance customer experience, and contribute to scalable business growth. I'm currently seeking a full-time remote Business Operations, Customer Success, Revenue Operations (RevOps), or Operations Analyst role with an international team.