ARArnab Roy
@arnabroy1
Operations executive specializing in fintech operations, AML/fraud, and team leadership.
IndiaWhat I'm looking for
I am an operations-focused professional with multi-year experience across fintech and e-commerce, specializing in process improvement, compliance and team leadership.
I have led and managed field and customer service teams, built SOPs, and run fraud/AML investigations and KYC/NACH/bank-statement verification processes to support onboarding and risk mitigation. I have also supported legal document review and project support activities in corporate settings.
I look to join a people-driven company where I can drive measurable operational improvements, mentor teams, and contribute to business outcomes while continuing to grow in fintech and operations roles.
Experience
Work history, roles, and key accomplishments
Executive (Project Support)
Sterlite Technologies Limited
Jan 2023 - Present (2 years 7 months)
Reviewed legal documents from multiple US states and coordinated physical mailing to clients to ensure timely delivery and compliance.
Associate Fintech Operations
Avail Finance
Jan 2021 - Jan 2022 (1 year)
Handled end-to-end pre-disbursement documentation and repayment processing (NACH, cheques), performed AML/fraud investigations using online portals, and prepared detailed onboarding reports to mitigate risk.
Associate Fintech Operations
0.5 BN Finhealth Pvt Ltd
Jan 2020 - Jan 2021 (1 year)
Supported daily operational activities for salary disbursal and pay-later products, developed SOPs and process improvements to increase accuracy and timeliness, and collaborated with teams on system testing.
Sr. Executive Operations
Vecare Consumer Science Pvt Ltd
Jan 2019 - Jan 2020 (1 year)
Managed B2B operations and vendor relationships, led teams of 15–20 field service and 10–12 customer service representatives across PAN-India, and drove improvements to meet/exceed client SLAs.
Operation Associate
Timesaverz Dotcom Pvt Ltd
Jan 2016 - Jan 2019 (3 years)
Managed end-to-end B2B/B2C operations and vendor management, implemented standard work and audit practices, and led performance management initiatives to boost team productivity.
Education
Degrees, certifications, and relevant coursework
AIEM, Hooghly
Bachelor of Technology, Engineering
2011 - 2015
Completed Bachelor of Technology (B. Tech) at AIEM in Hooghly, India from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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