Satyam Desh PandeySP
Open to opportunities

Satyam Desh Pandey

@satyamdeshpandey

Customer Support Specialist

India
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What I'm looking for

Seeking a role that utilizes my skills in customer support and data analysis to drive growth and success.

I am a dedicated customer support specialist with experience in providing proactive and immediate support to customers through various channels. My expertise lies in handling customer queries, resolving issues, and ensuring end-to-end customer satisfaction.

Throughout my career, I have worked with various organizations, including LCX, Fractal.ai, and Gruppent Solutions, where I have developed strong skills in customer support, data analysis, and machine learning. I am proficient in using tools such as Python, DBMS, and MySQL to provide accurate and complete information to customers.

I am a strong believer in the importance of building sustainable relationships with customers and providing them with ease and convenience in their interactions. I am excited to bring my skills and experience to a new role and contribute to the growth and success of an organization.

Experience

Work history, roles, and key accomplishments

LC
Current

Customer Success

LCX

Nov 2022 - Present (2 years 8 months)

Provided tech support on deposits and withdrawals, handled customer queries, and ensured KYC compliance.

GS

Telecom Process

Gruppent Solutions

Jun 2020 - Feb 2021 (8 months)

Responded to customer inquiries, communicated with customers, and resolved complaints.

Education

Degrees, certifications, and relevant coursework

Satyam hasn't added their education

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Tech stack

Software and tools used professionally

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Satyam Desh Pandey - Customer Success - LCX | Himalayas