Be cool User
@becooluser
I resolve customer issues and use Python, SQL, and data analysis to improve business processes.
IndiaWhat I'm looking for
I'm currently resolving customer queries and service requests at Tech Mahindra, maintaining accurate customer records, tracking issues, and collaborating with internal teams to improve response time and service quality.
Previously, I developed and deployed real-time web applications as an Associate Software Engineer Intern at AVNIYA Cloud Solutions. I also built Python projects including spam prediction using Naive Bayes, Apple App Store exploratory data analysis, and a Tic Tac Toe game with an AI minimax algorithm.
Experience
Work history, roles, and key accomplishments
Provide customer support by resolving queries and service requests through internal systems and communication channels. Perform data entry and maintain accurate customer records in company databases.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Bachelor of Technology, Computer Science
2020 - 2024
Pursued a Bachelor of Technology in Computer Science, gaining a strong foundation in software development and data analysis.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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