Open to opportunities

sara Vega

@saravega1

Healthcare scheduling and EMR-focused administrative professional delivering patient-centered care in fast-paced clinics.

United States

Message

What I'm looking for

I’m looking for a patient-centered healthcare role where I can own scheduling and authorization workflows, keep EMRs accurate in Athena/Epic, and support front-desk and administrative operations in a fast-paced environment.

I’m a detail-oriented Healthcare Administrative Professional with 5+ years of experience supporting medical offices through patient scheduling, insurance verification, EMR documentation, and front-desk operations. I’m known for maintaining accurate medical records, managing high-volume phone systems, and delivering consistent, patient-centered service.

In my roles, I’ve updated databases and EHR systems with accurate information while ensuring confidentiality, and I’ve handled customer inquiries, routed correspondence, and resolved scheduling conflicts. I’ve also supported HR and administrative functions, including onboarding and office coordination, while maintaining HIPAA-compliant filing and documentation.

Most recently as a Scheduling Specialist, I coordinate diagnostic imaging and procedures end-to-end—collecting and verifying scheduling/authorization information, managing authorization requests, and aligning patients, referring physicians, hospital services, and internal teams for smooth execution. I’m experienced with Athena and Epic EMR systems and bring strong communication, organization, and urgency-management to every appointment.

Experience

Work history, roles, and key accomplishments

Current

Scheduling Specialist

Current

Community Health System

May 2026 - Present (1 month)

Scheduled, cancelled, and rescheduled diagnostic-imaging appointments based on availability and urgency while answering high-volume phone and email requests. Updated EHR records, handled scheduling conflicts, and managed authorization requests in coordination with patients, referring physicians, and internal teams.

Patient Scheduling EHR Medical Records Management Authorization Management Customer Service Scheduling coordination Athena Epic

Receptionist

Riverside Healthcare

Jan 2018 - Dec 2025 (7 years 11 months)

Managed multi-line phone scheduling and verified insurance eligibility, benefits, and authorizations to support accurate billing. Maintained accurate EMR records in Athena and Epic, performed HIPAA-compliant filing and data entry, and supported HR and office coordination.

Patient Scheduling Authorization Epic Data Entry Front Desk Operations HR Administrative Support Customer Service

Teacher's Assistant

Rockdale County Schools

Jul 2008 - Dec 2018 (10 years 5 months)

Supported classroom instruction and provided individualized student assistance while maintaining accurate student documentation and filing systems. Applied strong organization, communication, and multitasking skills in an educational setting.

Communication Multitasking Administrative Support Interpersonal Skills

Receptionist

Industrial Medicine

Aug 2006 - Apr 2007 (8 months)

Provided front-desk intake and appointment scheduling while verifying insurance information for patients in a fast-paced medical office. Maintained confidential medical records to support accurate care coordination.

Patient Intake Patient Scheduling Insurance Verification Medical Records Management Confidentiality Front Desk Reception Data Entry Customer Service

Teacher's Assistant

Rochester City Schools

Sep 2003 - Jun 2005 (1 year 9 months)

Assisted teachers in lesson delivery and supported students by maintaining accurate classroom documentation and filing systems. Built experience in multitasking and administrative support.

In Classroom Support Lesson Assistance Student Support Multitasking Administrative Support Communication