Malakai LaRay
@malakailaray
Healthcare administrative professional focused on accurate medical billing, EPIC EHR workflows, and HIPAA-compliant patient access.
What I'm looking for
I’m a healthcare administrative professional trained in medical billing, electronic health record systems (EPIC), and insurance processing. I’m certified in EHR clinical activities and HIPAA compliance, and I focus on patient-ready workflows that protect confidentiality and reduce errors.
In roles supporting high-volume client and customer needs, I handled eligibility verification, patient-style check-in, scheduling, registration, and intake while maintaining accurate and confidential records. I also supported claims preparation and medical documentation practices, along with accounts receivable and payment posting.
I’m currently building toward stronger healthcare billing and coding performance through my coursework and certifications in medical billing and coding. I’m seeking a full-time healthcare administrative or patient access role where I can combine front-desk operational experience with reliable billing/records execution.
Experience
Work history, roles, and key accomplishments
Federal Work-Study Assistant
San Jose City College
Sep 2025 - Present (9 months)
Performed high-volume client check-in and eligibility verification while maintaining accurate, confidential records. Delivered clear support in a fast-paced, service-oriented environment.
Managed client accounts, processed payments, and maintained accurate financial records. Completed daily reconciliation and reporting while ensuring documentation compliance.
Customer Care Representative
Herbage Magazine
Jul 2023 - Jan 2025 (1 year 6 months)
Handled high-volume calls to manage scheduling needs and customer inquiries. Maintained organized databases and supported operational workflows.
Education
Degrees, certifications, and relevant coursework
San Jose City College
Certificate of Completion – Medical Billing & Coding, Medical Billing & Coding
2025 - 2026
Completed a Certificate of Completion in Medical Billing & Coding at San Jose City College from 2025 to 2026.
Oklahoma State University
A.A.S. in Therapeutic Massage, Therapeutic Massage
Earned an A.A.S. in Therapeutic Massage from Oklahoma State University in February 2024.
Pima Community College
Attended Pima Community College in Tucson, AZ, with a listed date of May 2017 (program details not provided).
Availability
Location
Authorized to work in
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