Open to opportunities

Isaiah Bersamin

@isaiahbersamin

Message

Administrative specialist focused on compliance, scheduling, and document accuracy to streamline healthcare operations.

United States

Message

What I'm looking for

I’m looking for an administrative healthcare role where I can own compliance-heavy workflows, coordinate schedules, and maintain documentation accuracy—supporting providers, payers, and patients while continuously improving processes and reducing errors.

I’m an administrative support professional with over 6 years of experience coordinating high-volume healthcare workflows, managing schedules, and maintaining documentation accuracy. In my most recent role, I configured and maintained practice management workflows, handled Medicare and Medicaid termination processes with regulatory compliance, and served as a liaison between medical staff, administration, and external regulatory agencies.

I strengthen operational outcomes by aligning internal teams and external payers—spotting recurring issues, implementing corrective actions, and minimizing financial and processing errors. I also support credentialing readiness through CAQH record auditing, monitor outstanding applications in EMR systems (Pecos and State Medicaid portals), and contribute HIPAA-focused expertise to protect sensitive information and prevent non-compliance.

Experience

Work history, roles, and key accomplishments

Current

Administrative Specialist

Current

Envision Healthcare

Jun 2023 - Present (3 years)

Configured and maintained practice management workflows, reducing processing time and lowering operational costs from data inaccuracies. Managed high-volume Medicare/Medicaid termination workflows, coordinated with AR/coding/payer teams, and audited CAQH records to reduce credentialing processing delays.

Medicare Medicaid Termination Workflows Compliance Management EMR Systems (Pecos)Eligibility Verification Practice Management

Administrative Receptionist Lead

Northern Nevada Medical

Feb 2021 - Jan 2023 (1 year 11 months)

Managed complex scheduling for multiple providers across clinic locations while maintaining daily front-desk operations. Updated Medicaid enrollment records to ensure compliance and validated ICD-10/CPT codes on referral requests, reducing denied claims by 80%.

Calendar Management Medicaid Enrollment Maintenance Front Desk Operations Phone Intake ICD 10 CPT Validation

ROI Specialist

Sharecare

Jul 2019 - Jan 2021 (1 year 6 months)

Managed release of information requests, including record retrieval and documentation tracking, generating invoices and handling billing for records requests using EPIC. Processed medical record requests in HIPAA-compliant fashion, reducing claim processing time through 3rd-party vendor coordination.

Release Of Information (ROI)Epic Medical Records Processing HIPAA compliance