Open to opportunities

Rayven Williams

@rayvenwilliams

Healthcare Administrative Professional with 5+ years supporting patient access, scheduling, insurance verification, and HIPAA compliance.

United States

Message

What I'm looking for

I’m looking for a healthcare administration role where I can handle patient registration, appointment scheduling, and insurance verification while keeping operations efficient and consistently delivering exceptional, HIPAA-compliant patient experiences.

I’m a dedicated and detail-oriented Healthcare Administrative Professional with over 5 years of experience supporting patients, healthcare providers, and office operations in hospital settings. I focus on patient registration, appointment scheduling, insurance verification, and medical records management, delivering accurate, professional support while maintaining HIPAA compliance.

In my current role at Sacred Heart Hospital, I greet patients and providers, support patient flow through check-in and check-out, and coordinate appointments while maintaining provider calendars. Previously at Baptist Memorial Hospital, I coordinated daily schedules and maintained confidential patient records, and I bring strong customer service and multitasking skills from both healthcare and retail team work.

Experience

Work history, roles, and key accomplishments

Current

Healthcare Administrative Professional

Current

Sacred Heart Hospital

Jan 2021 - Present (5 years 6 months)

Greeted and assisted patients, visitors, and healthcare providers while supporting patient check-in and check-out. Scheduled and coordinated appointments, verified patient information and insurance, and managed documentation in line with required confidentiality.

Patient Registration Appointment Scheduling Insurance Verification Medical Records Management Electronic Medical Records Customer Service Multi Line Phone Systems HIPAA compliance Documentation Verification

Patient Access Specialist

Baptist Memorial Hospital

Aug 2019 - Feb 2021 (1 year 6 months)

Coordinated daily schedules and appointments for healthcare staff and patients while maintaining confidential patient records. Provided information to patients and visitors and supported office operations including maintaining office supply inventory.

Appointment Coordination Scheduling Confidentiality Customer Service Office Operations

Team Member

Payless Shoe

May 2017 - Jun 2019 (2 years 1 month)

Provided customer service by assisting with product selection and purchases and supporting sales and service goals. Managed inventory tasks including restocking, receiving shipments, and keeping merchandise displays organized.

Customer Service Inventory Management Product Selection Assistance Sales Floor Organization Team Collaboration sales floor organization