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Sarah User

@sarahuser45

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Account management leader at Discount Waste Inc. dba DW1 who grew a national account portfolio’s revenue by 70%.

United States

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At Discount Waste Inc. dba DW1, I managed a $4 million book of business and served as the primary liaison between enterprise clients and vendors. I coordinated equipment rentals, pricing, delivery schedules, and service resolution to support reliable operations.

As National Account Manager, I managed 60+ accounts and increased portfolio revenue by 70% through vendor pricing negotiations, service coordination, and cost-effective equipment sourcing. Later, as Onboarding & Development Manager, I led recruiting, onboarding, training, and performance development for the Account Management department.

Experience

Work history, roles, and key accomplishments

Onboarding & Development Manager

Discount Waste Inc. dba DW1

Jul 2022 - Oct 2026 (4 years 3 months)

Led recruiting, onboarding, training, and performance development for the Account Management department. Managed a $4 million book of business and served as primary liaison between enterprise clients and vendors.

Recruitment Onboarding Training Performance Development Team Management Cross Functional Collaboration Vendor Management Client Relations Process Improvement Microsoft Office Excel Salesforce

Senior Account Manager

Discount Waste Inc. dba DW1

May 2022 - Jul 2022 (2 months)

Coordinated client requirements, vendor sourcing, pricing, billing, and operational priorities across multiple construction projects. Evaluated vendor rates and negotiated commercial terms to support cost-effective sourcing.

Vendor Management Pricing Negotiation Contract Coordination Project Coordination performance reporting Risk Management Cross Functional Collaboration Microsoft Office Excel Salesforce

National Account Manager

Discount Waste Inc. dba DW1

Mar 2020 - May 2022 (2 years 2 months)

Managed 60+ accounts in a high-volume construction equipment rental environment, increasing portfolio revenue by 70% through vendor pricing negotiations and service coordination. Served as primary liaison among general contractors, equipment vendors, and internal teams.