Kiara B
@kiarab
I manage B2B client portfolios, factoring operations, and complex account relationships.
United StatesWhat I'm looking for
At WEX, I manage 60+ active B2B factoring accounts and oversee $3.3M in funded volume. I process and verify high-volume invoice schedules while maintaining accounts receivable documentation and Bill of Lading compliance.
I monitor factoring activity, debtor creditworthiness, funding schedules, and portfolio risk to identify issues early and protect account health. I also reconcile payments, manage fee structures, resolve short payments, and partner with Credit, Underwriting, and Collections teams.
Previously, I managed corporate fuel-partner accounts at WEX, leading client onboarding and technical implementation projects across product, engineering, and finance. I also led a four-person team that remediated more than $3M in unclaimed funds and eliminated related financial penalties.
My background also includes territory management, vendor and contract management, team leadership, client onboarding, and service escalation. I bring a practical, client-focused approach to improving workflows, strengthening relationships, and keeping operations moving.
Experience
Work history, roles, and key accomplishments
Managed a portfolio of 60+ B2B factoring client accounts, overseeing $3.3M in funded volume. Processed high-volume invoice schedules, monitored credit risk, and collaborated with internal teams to ensure compliance and portfolio health.
Managed high-value corporate accounts for major fuel partners, leading client onboarding and technical implementation projects. Led a cross-functional team to audit and remediate over $3M in unclaimed funds, mitigating compliance risk.
Territory Manager
Commercial Fire
Dec 2020 - Jan 2023 (2 years 1 month)
Managed a portfolio of 100+ commercial accounts, leading a team of two account specialists. Sourced and managed regional vendor networks, resolved accounts payable issues, and led contract negotiations.
Customer Service Representative/Dispatcher
Commercial Fire
Apr 2019 - Dec 2020 (1 year 8 months)
Developed strong relationships with vendors and clients, serving as a liaison and training new staff. Managed communications via email, phone, and in-person meetings, and prioritized requests to dispatch technicians efficiently.
Trainer & Shift Manager
Darden Restaurants
Oct 2012 - Apr 2019 (6 years 6 months)
Coordinated daily front-of-house, back-of-house, and administrative operations to maintain high service standards. Developed and executed onboarding and training programs, managed cash drawer balances, and created employee work schedules.
Education
Degrees, certifications, and relevant coursework
Bethune-Cookman University
Bachelor of Science, Accounting
Pursued a Bachelor of Science in Accounting at Bethune-Cookman University in Daytona Beach, Florida.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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