Looking for a job

Sarah Scanlon

@sarahscanlon

Higher education professional at Liberty University supporting military-affiliated students and certifying VA educational benefits.

United States

Message

What I'm looking for

I'm seeking opportunities to teach undergraduate business courses and create meaningful learning experiences that prepare students for professional success.

At Liberty University, I manage military-affiliated student accounts and certify VA educational benefits while ensuring compliance with VA, DoD, and university regulations.

I guide students through university and military education processes to support student success and retention. I also train and mentor new employees on university systems, policies, and procedures.

As a Military Affairs Representative at Liberty University, I advised students on military education benefits and tuition assistance. Earlier, at Heritage Valley Health System, I coordinated patient scheduling, documentation, and office operations while maintaining HIPAA compliance.

Experience

Work history, roles, and key accomplishments

Current

Military Affairs Processor / School Certifying Official

Current

Liberty University

Sep 2021 - Present (5 years 1 month)

Manage approximately 1,100 military-affiliated student accounts monthly while ensuring compliance with VA, DoD, and university regulations. Serve as a School Certifying Official responsible for certifying VA educational benefits.

Banner Workday SharePoint Microsoft Office FERPA VA Compliance DoD Compliance Student Advising Training Mentorship Process Improvement

Military Affairs Representative

Liberty University

Nov 2020 - Sep 2021 (10 months)

Advised students regarding military education benefits and tuition assistance. Resolved complex student account issues while delivering excellent customer service.

Military Education Benefits Tuition Assistance Customer Service Student Advising Problem Solving