Brittney Lowe
@brittneylowe
I assist students and customers resolve complex issues through clear communication, troubleshooting, and personalized support.
United StatesWhat I'm looking for
At Liberty University, I guide prospective students from inquiry through acceptance, answering complex admissions questions and counseling them on financial aid, transfer guidelines, military-related issues, and online degree programs.
I've also coordinated transportation and supply-chain activities at Total Quality Logistics, working with customers, vendors, warehouses, and suppliers to resolve shipping issues, improve fulfillment, and maintain accurate logistics records.
My background in customer support, admissions counseling, logistics, and healthcare administration has strengthened my ability to troubleshoot problems, build relationships, communicate clearly, and meet performance goals in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Handled incoming and outgoing phone communication with prospective students using Cisco and dialer tools, converting applicants to admission decisions. Counseled students on financial aid, transfer guidelines, and military-related issues while meeting departmental KPIs.
Education
Degrees, certifications, and relevant coursework
Liberty University
Associate of Science, Information Technology
2023 -
Pursuing an Associate degree in Information Technology, with coursework focused on technical skills and applications.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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