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Jenny Henry

@jennyhenry

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I support sponsored research agreements, compliance, audits, and accurate contract data at RAND.

United States

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What I'm looking for

I'm looking for work supporting regulated processes, contracts, research administration, records management, compliance, and process improvement while partnering closely with internal teams and external stakeholders.

At RAND Corporation, I support sponsored research agreements from review and approval through signature collection, electronic record creation, modifications, and closeout. I also conduct weekly data integrity audits, prepare routine sponsor proposals, and coordinate department-wide virtual training administration.

My background spans registrar operations, financial aid, client accounting, and student management. I’ve maintained compliant records, improved scheduling and file-management processes, supported regulatory audits, and helped students, clients, and internal teams navigate complex administrative requirements.

Experience

Work history, roles, and key accomplishments

Contract & Grants Support Specialist

RAND Corporation

Sep 2018 - Sep 2026 (8 years)

Provided administrative and contract support for sponsored research agreements, including nondisclosure agreements, teaming agreements, and data use agreements. Coordinated management review, approval processes, and electronic document management.

Contract Administration Research Administration Vetting Risk Assessment Document Management Data Integrity Audit Workday SharePoint Campus VUE Microsoft Office Training Administration

Registrar I

Dream Center Education Holdings

Jul 2014 - Sep 2018 (4 years 2 months)

Provided administrative and customer service support to online and ground campus staff across registrar functions. Maintained and processed student academic records with accuracy and confidentiality.

Student Records Management Data Management Reporting Customer Service Policy Implementation Regulatory Compliance

Financial Aid Officer

Kaplan Career Institute

Jan 2010 - Jul 2013 (3 years 6 months)

Managed active student financial aid files while ensuring compliance with federal regulations and corporate policies. Provided individualized guidance and customer service to prospective and enrolled students.

Financial Aid Compliance Customer Service Federal Regulations Documentation Financial Literacy

Client Accounting and Reporting Specialist

Bank of New York Mellon

Jul 2008 - Jan 2010 (1 year 6 months)

Provided daily accounting and reporting support to assigned clients as a member of a valuation team. Processed complete, accurate, and timely valuations and financial statements.

Accounting Financial Reporting Valuation client support Deadline Management Quality Assurance

Registrar

Kaplan Career Institute – ICM Campus

Nov 2006 - Dec 2007 (1 year 1 month)

Implemented a new term scheduling system that balanced student requirements with efficient use of institutional resources. Streamlined scheduling processes and improved customer service for students and staff.

Scheduling Process Improvement Student Records Regulatory Compliance Customer Service

Registrar

Western School of Health and Business Careers

Sep 2005 - Nov 2006 (1 year 2 months)

Managed day-to-day operations of the Registrar's Office, including staff oversight, student records, and academic administration. Supervised and supported office staff while establishing improved customer service standards.

Staff Supervision Student Records Academic Administration Customer Service Process Improvement

Director of Student Management

Western School of Health and Business Careers

Sep 2001 - Sep 2005 (4 years)

Met and exceeded enrollment show-rate goals through implementation of a structured enrollment retention and follow-up process. Developed systematic follow-up procedures to improve student engagement and retention.

Enrollment management Retention Data Analysis Process Improvement Collaboration

Monitoring/Placement Officer

Southern Education and Library Board

Sep 1996 - Jun 2000 (3 years 9 months)

Obtained and managed externship opportunities for over 200 students enrolled in various vocational programs. Managed employer relations and satisfaction, and monitored student progress and health and safety.

Placement Management Employer Relations Student Monitoring Health and Safety Program Coordination