Kelia Searcy
@keliasearcy
Strategic higher education leader driving program growth, compliance, and student success through partnerships and process improvement.
What I'm looking for
I am a strategic and results-driven higher education professional with over 10 years of experience in project management, operations administration, and academic leadership. I build and sustain partnerships that advance student access and institutional priorities.
In program leadership roles I have directed dual enrollment initiatives, launched academic programs, and created reporting systems to track enrollment, compliance, and financial reconciliation. I combine data-driven decision making with stakeholder engagement to increase participation and improve student outcomes.
My operations background includes managing budgets, federal work-study programs, and implementing process improvements that enhance efficiency and accountability across departments. I have a proven record of securing funding and developing collaborative research and partnership opportunities with universities and community partners.
I lead cross-functional teams with a focus on staff development, compliance, and continuous improvement. I am committed to aligning strategy with institutional goals to expand access, strengthen community ties, and drive measurable institutional impact.
Experience
Work history, roles, and key accomplishments
Customer Service Rep III
ASM Research
Jun 2024 - Present (1 year 4 months)
Provide leadership on federal and state compliance for Marketplace and Medicaid enrollment, guide consumers through enrollment processes, and build stakeholder relationships to improve engagement and satisfaction.
Manager of Dual Enrollment
Southwest Tennessee Community College
May 2019 - May 2024 (5 years)
Directed dual enrollment programs with local school systems and academic departments, increased dual-credit enrollment through recruitment pipelines, and implemented reporting systems for enrollment metrics and compliance tracking.
Business Office Manager
Baptist Health Sciences University
Feb 2014 - May 2016 (2 years 3 months)
Managed administrative budgets and federal work-study programs, partnered with units to streamline operations, and introduced process improvements to enhance workflow and financial accountability.
Education
Degrees, certifications, and relevant coursework
Strayer University
Master of Science, Business Administration
Master of Science in Business Administration with a concentration in Management.
Strayer University
Bachelor of Science, Human Resources Management
Bachelor of Science in Human Resources Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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