Open to opportunities

Sarah Quirk

@sarahquirk

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Product Specialist with luxury beauty expertise driving digital engagement and personalized sales.

United States

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What I'm looking for

I seek roles where I can drive digital customer engagement for luxury beauty brands, deliver high-touch consultations, collaborate cross-functionally, and grow into expanded product or e-commerce leadership.

I am a dynamic Product Specialist with deep experience supporting luxury and prestige beauty brands in digital and virtual channels. I specialize in high-touch customer engagement, virtual consultations, and multi-brand portfolio management.

At Estée Lauder, I expanded responsibilities quickly—managing portfolios that include La Mer, Jo Malone London, Clinique, MAC, and more—while pioneering video consultations and e-commerce service models. I was promoted to provide live global video chat consultations and hand-selected for pilot programs to shape exclusive digital experiences.

I deliver actionable customer insights to brand teams, assist with website support, email marketing, and ratings & reviews, and help launch multi-brand digital initiatives. My background in in-person luxury retail (Chanel) and hospitality roles cultivated strong sales, communication, and relationship-building skills.

I bring a customer-first ethos, a proven track record of meeting sales goals, and a collaborative approach to cross-functional projects that enhance customer satisfaction and drive revenue growth.

Experience

Work history, roles, and key accomplishments

Current

Product Specialist

Current

Estée Lauder

Oct 2020 - Present (4 years 11 months)

Supported luxury and prestige brands in digital and virtual environments, delivering high-touch video consultations and e-commerce support that strengthened brand loyalty and informed product strategy. Drove pilot programs and provided actionable customer insights that improved website, email marketing, and ratings & reviews operations.

Customer Engagement Email Marketing Multi Brand Portfolio Management Consumer Insights

Beauty Sales Consultant

Chanel

Oct 2018 - Feb 2020 (1 year 4 months)

Provided in-person cosmetic consultations and relationship-driven service that consistently met daily, quarterly, and annual sales targets while leveraging digital client profiles to generate repeat business. Promoted brand heritage and executed client outreach for launches and events.

Retail Sales Customer Relationship Management Clienteling Product Knowledge Upselling Outreach

Server

Ray's Seafood Restaurant

Apr 2013 - Sep 2018 (5 years 5 months)

Delivered high-quality, fast-paced customer service, promoted menu specials to increase sales, and participated in events to drive marketing and community engagement. Maintained strong attention to detail in service delivery.

Customer Service Multitasking Point of Sale Event Participation Attention To Detail

Spa Coordinator

Wentworth By The Sea

Jan 2016 - Dec 2016 (11 months)

Managed administrative operations for the spa, upsold packages and monthly specials to drive revenue, and resolved guest inquiries to maintain high service standards. Supported smooth daily operations through POS and back-office tasks.

Guest Service Upselling Scheduling

Education

Degrees, certifications, and relevant coursework

University of New Hampshire

Bachelor of Arts, Communication

2014 - 2018

Completed a Bachelor of Arts in Communication at the University of New Hampshire's College of Liberal Arts, focusing on communication theory and practical media skills.