DANIELA STAGGS
@danielastaggs
Customer Experience Specialist with a decade of sales expertise.
United StatesWhat I'm looking for
I am a dedicated Customer Experience Specialist with over 10 years of sales experience, primarily in the fashion and e-commerce sectors. My journey has equipped me with a strong foundation in providing exceptional customer service, utilizing various CRM platforms, and achieving sales targets consistently. I thrive in fast-paced environments and have a proven track record of building client relationships and enhancing customer loyalty.
Throughout my career, I have worked with renowned brands such as Salvatore Ferragamo and BCBGMAXAZRIA, where I honed my skills in product knowledge, upselling, and managing bulk orders. My bilingual abilities in English and Spanish allow me to connect with a diverse clientele, ensuring that every customer feels valued and understood. I am passionate about the fashion industry and continuously seek opportunities to grow and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Experience Specialist
Rebag
Jan 2022 - Present (3 years 6 months)
Provided the highest level of customer service to all current and future clients, following up through CRM platforms like Shopify, Endear, and Monday Board. Consulted stylists and oversaw buying based on current market value using Clair technology, consistently aiming for monthly sales targets.
Sales Associate
Salvatore Ferragamo
Jan 2016 - Present (9 years 6 months)
Managed e-commerce sales, phone transactions, and upselling to consistently meet monthly quotas in a fast-paced environment. Focused on product knowledge, client loyalty, and building rapport while collaborating effectively with other stores.
Sales Associate
BCBGMAXAZRIA
Jan 2014 - Present (11 years 6 months)
Developed strong product knowledge, built clientele, and managed visual merchandise. Processed shipments, handled cashier duties, and styled customers in a fast-paced retail setting, including managing bulk orders.
Store Manager/Sales
Applemint Accessories
Jan 2013 - Present (12 years 6 months)
Managed daily store operations, including opening and closing, inventory, organization, and cleanliness. Responsible for scheduling workers and handling cash management.
Activities Coordinator
Vacation Village Resort
Jan 2007 - Present (18 years 6 months)
Coordinated daily activities, acted as a concierge, and planned events. Provided personalized customer service, demonstrating creativity and the ability to calmly resolve high-stress situations on the spot.
Education
Degrees, certifications, and relevant coursework
Saint Thomas Aquinas Highschool
High School Diploma, General Studies
Completed high school education at Saint Thomas Aquinas High School.
Art Institute of Fort lauderdale
Associate of Arts, Arts
Pursued an Associate of Arts degree at the Art Institute of Fort Lauderdale.
Florida Gulf Coast University
Associate of Arts, General Studies
Obtained an Associate of Arts degree from Florida Gulf Coast University.
Availability
Location
United StatesAuthorized to work in
Job categories
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