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Sarah Olague

@saraholague

Senior Salesforce Administrator leveraging 15+ years of business operations to improve CRM workflows, integrations, and user efficiency.

Zimbabwe
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What I'm looking for

I’m looking for a Salesforce-focused role where I can keep improving CRM automation, integrations, and reporting—supporting users, delivering training, and driving data-driven process improvements that strengthen customer outcomes.

I’m a Senior Salesforce Administrator with 15+ years of business operations and Salesforce administration experience. I configure and customize objects, fields, page layouts, workflows, validation rules, and automations to align CRM with business needs and boost efficiency.

I’m known for supporting users, troubleshooting issues, and delivering training sessions while driving process improvements with analytical problem-solving and integrations. From gathering requirements and translating them into Flows and automated email alerts to designing reports and dashboards and managing Salesforce integrations, I help teams make data-driven decisions and reduce downtime.

Experience

Work history, roles, and key accomplishments

LC

Senior Salesforce Admin

LevelBlue (formerly AT&T Cybersecurity)

Jan 2018 - Jan 2026 (8 years)

Served as Salesforce system administrator and business analyst, translating requirements into custom objects, fields, validation rules, Flows, and automated email alerts. Partnered with after-sales and support departments to troubleshoot issues, guide process best practices, and improve operational workflows using reports, dashboards, and integrations.

Education

Degrees, certifications, and relevant coursework

Sarah hasn't added their education

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