Open to opportunities

Divine Mercy Joseph

@divinemercyjoseph

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Account Management Manager with a passion for driving business growth.

Nigeria

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What I'm looking for

I am looking for a dynamic role that fosters growth, collaboration, and innovation.

As an accomplished Account Management Manager, I have a proven track record of accelerating success through proactive approaches and innovative strategies. My experience includes managing key client accounts, where I successfully increased revenue by 30% through strategic account planning and relationship building. I thrive in collaborative environments, working closely with cross-functional teams to identify and pursue new business opportunities.

In my previous roles, I have demonstrated my ability to create engaging content and visually appealing designs that resonate with target audiences. My achievements include a 25% increase in brand recognition through a new brand identity and a 50% increase in social media followers within six months. I am committed to delivering high-quality results and maintaining strong client relationships to ensure customer satisfaction and loyalty.

Experience

Work history, roles, and key accomplishments

Manager

Scribe

Jan 2023 - Jul 2023 (6 months)

Conducted market research and analyzed sales data to identify growth opportunities, achieving a 25% increase in sales revenue. Coached sales team members to enhance performance.

Sales Management Market Research Performance Analysis Sales Growth

Manager

Scribe

Jan 2023 - Jul 2023 (6 months)

Conducted market research and analyzed sales data to identify growth opportunities. Achieved a 25% increase in sales revenue and expanded the customer base by 30% through targeted efforts.

Sales Management Market Research Sales Growth

Data Entry Specialist

NOVATECH

Jun 2022 - Sep 2022 (3 months)

Accurately entered data into database systems while maintaining data integrity and organization. Achieved over 95% accuracy in data entry and met tight deadlines consistently.

Data Entry Database Management Team Collaboration

Account Manager

Luminous Technologies

Feb 2020 - Dec 2020 (10 months)

Managed and grew a portfolio of key client accounts, achieving a 30% revenue increase. Developed strategic account plans and built strong client relationships to ensure satisfaction and loyalty.

Account Management Strategic Planning Revenue Team Collaboration

Lead Copywriter

Excello Enterprise

May 2019 - Mar 2020 (10 months)

Led a comprehensive rebranding project, collaborating with design and development teams to create a cohesive brand voice and website experience. Developed engaging website copy.

Copywriting Brand Development Team Collaboration Digital Marketing

Lead Copywriter

Excello Enterprise

May 2019 - Mar 2020 (10 months)

Led a comprehensive rebranding project, creating cohesive brand voice and website experience. Developed engaging website copy and ensured consistency across marketing channels.

Copywriting Brand Development Team Collaboration Marketing Strategy

Media Copywriter

Scribe Content Creation

Jun 2018 - Oct 2019 (1 year 4 months)

Developed engaging content for various clients, including blog posts and social media. Edited content for accuracy and consistency, ensuring alignment with client branding.

Content Creation Copywriting Editing

Media Copywriter

Scribe Content Creation

Jun 2018 - Oct 2019 (1 year 4 months)

Developed engaging content for various clients, including blog posts and social media. Edited and revised content to ensure clarity and consistency, maintaining clients' brand voice.

Content Creation Copywriting Editing

Designer

Grace Hub

Created visually appealing designs for various mediums, including social media and print materials. Developed design concepts and collaborated with teams to ensure brand consistency. Successfully implemented a new brand identity, increasing recognition by 25%.

Adobe Creative Suite Graphic Design Brand Identity Social Media Design Team Collaboration

Data Entry Specialist

NOVATECH

Jun 2022 - Sep 2022 (3 months)

Accurately entered data into database systems and verified data for errors. Maintained data organization and integrity, consistently meeting productivity standards.

Data Entry Database Management Team Collaboration

Account Manager

Luminous Technologies

Feb 2020 - Dec 2020 (10 months)

Managed and grew a portfolio of key client accounts, achieving a 30% revenue increase. Developed strategic account plans and built strong client relationships.

Account Management Strategic Planning Revenue Cross Functional Collaboration

Designer

Grace Hub

Created visually appealing designs for various mediums, including social media and print materials. Developed design concepts and collaborated with teams to ensure brand consistency. Achievements include a 25% increase in brand recognition and a 50% increase in social media followers.

Adobe Creative Suite Graphic Design Brand Identity Social Media Marketing Collaboration

Education

Degrees, certifications, and relevant coursework

Durban City University

Account Management

Grade: 4.0

Achieved a GPA of 4.0 while studying at Durban City University. Successfully grew existing client relationships, resulting in a 25% increase in revenue. Developed and executed a strategic account plan to grow existing client relationships and increase revenue. Conducted regular business reviews with key clients to understand their evolving needs and priorities.