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Grace Kareem

@gracekareem

Detail-oriented Account Manager driving business growth and partner engagement.

Nigeria
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What I'm looking for

I am looking for a role that fosters growth, values collaboration, and emphasizes customer engagement.

I am a highly organized and detail-oriented Account Manager with a strong background in partner management, customer support, and operational efficiency. My experience includes managing over 380 partners at Glovo, where I successfully optimized their operations and increased order volume through strategic planning and data analysis. I am passionate about improving partner engagement and ensuring seamless operations, which has been a key driver in my career.

Throughout my career, I have demonstrated my ability to drive key performance indicators (KPIs) such as uptime, promotions, and ad conversions. My role at GIG Logistics allowed me to streamline communication and reduce delivery delays by 10%, enhancing overall efficiency. I pride myself on my analytical skills and my commitment to producing data-driven reports that inform decision-making and foster business growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FM

Federal University of Technology, Minna

Bachelor of Technology, Geography

Completed a Bachelor of Technology in Geography. The curriculum provided a comprehensive understanding of geographical concepts and their applications.

Tech stack

Software and tools used professionally

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Grace Kareem - Account Manager - Glovo | Himalayas