Sarah Nguyen

Monitored and secured access to high-value property, verifying personnel credentials and enforcing security protocols. Responded promptly to access violations and ensured safety procedures were followed.

Provided a variety of nail services while maintaining a clean environment. Collaborated with salon owners to enhance service quality and managed payments and scheduling, contributing to client retention.

Acted as the primary liaison between sales representatives, customers, and the internal design team, managing over 20 custom design orders. Utilized tools like Microsoft Office and Zendesk to maintain accurate timelines and documentation, ensuring high levels of client satisfaction.

Managed daily salon operations, appointment scheduling, and product purchasing. Partnered with owners to improve processes and handled customer feedback to maintain satisfaction.

Led and mentored trainees, delegating tasks and monitoring performance. Maintained professional correspondence and assisted fellow soldiers with complex documentation.

Currently pursuing a Bachelor of Science in Cybersecurity, focusing on developing skills necessary for a tech-focused role in the cybersecurity field.

Completed a Manicurist License program, gaining practical skills in nail care and salon management.

Obtained a High School Diploma, completing a comprehensive education that prepared for further studies and professional development.