Open to opportunities

Sarah Marie

@sarahmarie

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Dedicated and results-driven retail professional

United States

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What I'm looking for

Seeking a challenging role that leverages my retail and customer service experience to drive sales growth and improve customer satisfaction.

As a seasoned retail professional with over 10 years of experience, I have consistently demonstrated my ability to drive sales growth, improve customer satisfaction, and lead high-performing teams. My most recent role as Assistant Store Manager at Avenue LLC saw me exceed company-set key performance indicators and sales goals, while also setting a gold standard for customer service expectations.

In addition to my retail experience, I have also honed my skills in customer-facing roles, including Concierge at Northpoint Village of Utica, where I provided exceptional service to elderly residents and their families. I am a strong communicator, problem solver, and team player with a focus on patience, compassion, and emotional maturity.

I am now looking to leverage my skills and experience to take on new challenges and opportunities in the retail and customer service industries.

Experience

Work history, roles, and key accomplishments

Concierge

Northpoint Village of Utica

Oct 2020 - Dec 2022 (2 years 2 months)

Provided companionship, security and entertainment to elderly residents, managed requests and inquiries from residents and their families.

Communication Data Entry Customer Service Problem Solving

Assistant Store Manager

Soma

Feb 2020 - Sep 2020 (7 months)

Utilized company technology to safely and remotely assist customers during pandemic.

Customer Service Technology Remote Work Communication Problem Solving

Assistant Store Manager

Avenue LLC

Aug 2008 - Oct 2019 (11 years 2 months)

Consistently met and exceeded company set key point indicators and sales goals, set gold standard for customer service expectations, and oversaw high shrink departments.