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Shaquita Galloway

@shaquitagalloway

Dedicated General Manager in Training with strong leadership skills.

United States
Message

What I'm looking for

I am looking for a role that allows me to lead a team, foster growth, and enhance customer experiences in a dynamic environment.

I am a hard-working individual who gives 110% every day and is eager to learn new things while also teaching others. Currently, I am a General Manager in Training at CAVA, where I assist in overseeing daily operations, manage staff, and coordinate schedules to ensure an efficient workflow. My role has allowed me to develop strong cash management skills and optimize inventory levels, which has contributed to increased revenue through effective upselling techniques.

Prior to my current position, I gained valuable experience in various customer service roles, including as a Cashier at 7-Eleven and an Assistant Manager at Starbucks. These experiences have honed my skills in customer support, team management, and operational efficiency. I take pride in my ability to coach and train staff, ensuring that we maintain high standards of service and productivity.

With certifications in food management and alcohol sales, I am well-equipped to handle the responsibilities of a managerial role in the hospitality industry. I am passionate about creating a positive work environment and driving revenue growth through effective team leadership and customer engagement.

Experience

Work history, roles, and key accomplishments

7-
Current

Cashier/Customer Service

7-Eleven

Mar 2021 - Present (4 years 5 months)

Responsible for processing customer transactions and maintaining cleanliness standards within the store. Managed food preparation and stocking of merchandise, ensuring product availability.

HL

Medication Technician/Caregiver

Heritage Square Assisted Living

Dec 2014 - Aug 2016 (1 year 8 months)

Administered and organized medications for residents, ensuring proper dosage and schedule. Assisted residents with daily living activities, including bathing, feeding, and mobility.

CB

Cashier/Customer Service

Cracker Barrel

Feb 2014 - Dec 2015 (1 year 10 months)

Provided excellent customer service by tending to customer needs and processing transactions. Responsible for seating and greeting customers, ensuring a positive dining experience.

Education

Degrees, certifications, and relevant coursework

AS

Arlington Heights High School

High School Diploma, General Studies

2005 - 2008

Completed high school education with a focus on general studies. Gained foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Shaquita Galloway - General Manager in Training - CAVA | Himalayas