Shaquita Galloway
@shaquitagalloway
Dedicated General Manager in Training with strong leadership skills.
What I'm looking for
I am a hard-working individual who gives 110% every day and is eager to learn new things while also teaching others. Currently, I am a General Manager in Training at CAVA, where I assist in overseeing daily operations, manage staff, and coordinate schedules to ensure an efficient workflow. My role has allowed me to develop strong cash management skills and optimize inventory levels, which has contributed to increased revenue through effective upselling techniques.
Prior to my current position, I gained valuable experience in various customer service roles, including as a Cashier at 7-Eleven and an Assistant Manager at Starbucks. These experiences have honed my skills in customer support, team management, and operational efficiency. I take pride in my ability to coach and train staff, ensuring that we maintain high standards of service and productivity.
With certifications in food management and alcohol sales, I am well-equipped to handle the responsibilities of a managerial role in the hospitality industry. I am passionate about creating a positive work environment and driving revenue growth through effective team leadership and customer engagement.
Experience
Work history, roles, and key accomplishments
General Manager in Training
CAVA
Aug 2022 - Present (3 years)
Assisted in overseeing daily operations, including managing staff, coordinating schedules, and ensuring efficient workflow. Managed inventory levels to optimize stock availability while minimizing excess inventory costs.
Cashier/Customer Service
7-Eleven
Mar 2021 - Present (4 years 5 months)
Responsible for processing customer transactions and maintaining cleanliness standards within the store. Managed food preparation and stocking of merchandise, ensuring product availability.
Starbucks Assistant Manager
TomThumb
Mar 2016 - Mar 2018 (2 years)
Managed product ordering and supervised staff to ensure efficient store operations. Responsible for customer service, maintaining cleanliness, and promoting new products.
Medication Technician/Caregiver
Heritage Square Assisted Living
Dec 2014 - Aug 2016 (1 year 8 months)
Administered and organized medications for residents, ensuring proper dosage and schedule. Assisted residents with daily living activities, including bathing, feeding, and mobility.
Cashier/Customer Service
Cracker Barrel
Feb 2014 - Dec 2015 (1 year 10 months)
Provided excellent customer service by tending to customer needs and processing transactions. Responsible for seating and greeting customers, ensuring a positive dining experience.
Education
Degrees, certifications, and relevant coursework
Arlington Heights High School
High School Diploma, General Studies
2005 - 2008
Completed high school education with a focus on general studies. Gained foundational knowledge across various subjects.
Availability
Location
Authorized to work in
Job categories
Skills
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