brady sikalis
@bradysikalis
Skilled assistant manager with expertise in customer service and leadership.
What I'm looking for
As an experienced assistant manager, I have honed my skills in money handling and team leadership, effectively resolving complaints and improving service quality. My commitment to creating a positive shopping experience has been recognized through my ability to motivate teams and maintain a clean, organized environment that fosters customer loyalty.
In my role at FYE, I supervised day-to-day operations, ensuring that performance, quality, and service expectations were met. By monitoring cash intake and deposit records, I increased accuracy and reduced discrepancies, which significantly improved customer satisfaction. My previous experience as a server at IHOP further developed my strong multitasking skills and ability to manage multiple responsibilities while maintaining a positive and professional attitude.
Experience
Work history, roles, and key accomplishments
Assistant Manager
FYE
Nov 2024 - Present (6 months)
Supervised daily operations, ensuring high standards for performance, quality, and service. Maintained a clean and organized store environment, enhancing the overall customer experience.
Server
IHOP
Feb 2023 - Oct 2023 (8 months)
Managed multiple tables efficiently, ensuring prompt food and beverage service while maintaining high service quality. Utilized POS systems for order placement, bill management, and handling complimentary items.
Education
Degrees, certifications, and relevant coursework
Stephen Decatur High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Participated in various academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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