Rashaud Mcdonald
@rashaudmcdonald
Retail and sales leader focused on operational excellence and growth.
What I'm looking for
I’m an experienced retail and financial services professional with a strong record in team leadership, sales performance, and daily operations. I bring a customer-first mindset, accountability, and a consistent focus on meeting business goals.
Across roles including Assistant General Manager and Senior Support Specialist, I’ve supported store and warehouse operations in fast-paced environments, coached teams to hit targets, and tracked performance through KPIs. I’ve also worked to reduce shrink through improved inventory control and loss prevention practices.
What I enjoy most is turning operational standards into measurable results—whether through sales execution, employee development, or maintaining compliance with policies and regulations. I’m seeking a General Manager or Sales Leadership role where I can drive growth and strengthen day-to-day performance.
Experience
Work history, roles, and key accomplishments
Package Handler
FedEx
Apr 2026 - Present (2 months)
Supported daily warehouse operations in a fast-paced environment by ensuring accurate, timely package handling. Followed safety procedures and productivity standards to maintain operational performance.
Benefits Specialist
SelectQuote
Nov 2025 - Apr 2026 (5 months)
Assisted clients remotely with selecting insurance and benefit options through consistent follow-up and clear communication. Met sales goals and maintained accurate records using CRM systems.
Assistant General Manager
Vans
Sep 2024 - Nov 2025 (1 year 2 months)
Supported store operations and team performance by monitoring KPIs including conversion, UPT, and sales performance. Assisted with hiring, scheduling, employee development, and improved inventory control to reduce shrink.
Assistant General Manager
Sunglass Hut
Jul 2023 - Sep 2024 (1 year 2 months)
Assisted in managing daily store operations to support sales performance and improve the customer experience. Coached team members to meet sales goals and supported inventory control and loss prevention efforts.
Senior Support Specialist
Woodforest National Bank
Sep 2021 - Jul 2023 (1 year 10 months)
Provided customer support by resolving account-related issues and maintaining accurate service records. Identified opportunities to recommend banking products and services while adhering to company policies and banking regulations.
Assistant General Manager
Payless ShoeSource
Mar 2019 - Sep 2021 (2 years 6 months)
Managed store operations including sales, staffing, and inventory while training and supervising team members to meet performance expectations. Supported loss prevention efforts and maintained operational standards.
Multi-Department Manager
Walmart
Aug 2015 - Mar 2019 (3 years 7 months)
Managed multiple departments and led a team of up to 20 employees, contributing to approximately 10% business growth through operational execution and merchandising. Maintained inventory levels, ensured merchandising standards, and supported strong customer service and store organization.
Education
Degrees, certifications, and relevant coursework
Southeastern Louisiana University
Undergraduate Coursework, Communications
Completed coursework toward a degree in Communications with junior standing.
Texas
Pharmacy Technician Trainee License, Pharmacy Technician
2025 -
Obtained a Pharmacy Technician Trainee License in Texas.
Availability
Location
Authorized to work in
Job categories
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